1. We respect your privacy
  • Iluminar respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
  • “Personal information” is the information we hold which is identifiable as being about you.

 

2. Collection of personal information
  • Iluminar will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given us in other forms.
  • You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your orders or service. We may collect additional information at other times, including but not limited to, when you register on our website, make purchase, login or logout your account, provide feedback, change your content or email preferance, or communicate with our customer support through the online contact form.
  • Additionally, we automatically receive and store some information from your computer and browser such as your IP address, software and hardware, and the pages you request.
3. Use of collected information
  • Iluminar may use personal information collected fro myou to provide you with information, updates and our services. We may also make you aware of new and additional products, services to you. We may use your personal information to improve our products and services and better understanding your need.
  • Iluminar may contact you by a varity of measures including, but not limited to telephone, email, or sms.
4. Disclosure of your personal information
  • We do not sell, trade, or transfer your personally identifiable information to third parties. Personal information is only supplied yo a third party when it is required for the delivery of our products and/or services.
  • We may from time to time need to discluse personal information to comply with legal requirement, such as a law, regulation, court order, subponena, warrant, in the sourse of a legal proceeding or in response to a law enforcement agency request.
  • We may also use your personal information to protect the copyright, trademarks, legal rights, safety of Iluminar, it’s customers ot third parties.
  • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handing your personal information.
5. Security of your personal information
  • Iluminar is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electrical and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
6. Access to your personal information
  • You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). You can contact us to verify the information we have, request a modification or suppression. We strive to answer you within 7 business days.
7. Website cookies
  • We may from time to time use cookies on your website Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site.
  • In addition, the cookies improve the user experience by tracking and targeting their interests. However, the use of cookies is in no way linked to personally identifiable information on our site.
8. Consent
  • By using our site, you consent to our Privacy Policy.